Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from The Plunge Room.

1. Personal Information We Collect

When you visit The Plunge Room, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse The Plunge Room, we collect information about the individual web pages or products you view, what websites or search terms referred you to the site, and how you interact with it. We refer to this automatically collected data as "Device Information."

1.1 Changes and Modifications

We collect Device Information using the following technologies:

• Cookies — Data files placed on your device or computer that often include an anonymous unique identifier. Learn more about cookies and how to disable them at allaboutcookies.org.
• Log files — Track actions on the site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and timestamps.
• Web beacons, tags, and pixels — Electronic files used to record information about your browsing activity.

Additionally, when you make a purchase or attempt to do so through The Plunge Room, we collect certain information from you, including your name, billing address, shipping address, payment details (e.g., credit card numbers), phone number, and email address. We refer to this as "Order/Booking Information."

When we talk about "Personal Information" in this Privacy Policy, we mean both Device Information and Order/Booking Information.

2. How We Use Your Personal Information

We use the Order/Booking Information primarily to fulfill orders placed through The Plunge Room, including:

• Processing your payment
• Arranging shipping
• Sending invoices and order confirmations

Additionally, we use this information to:

• Communicate with you
• Screen for fraud and potential risk
• Provide marketing and promotional content, when aligned with your preferences

Device Information is used to detect potential fraud (especially using IP addresses), as well as to analyze and improve the performance and usability of our website and marketing efforts.

3. Sharing Your Personal Information

We may share your Personal Information with third-party services to help us operate our business. For example:

• WellnessLiving powers our scheduling and ecommerce backend.
• Google Analytics helps us understand customer behavior.

We may also share personal data to comply with legal obligations, enforce our rights, or respond to lawful information requests (e.g., subpoenas or court orders).

4. Do Not Track

Please note that our website's data practices are not altered in response to "Do Not Track" signals from web browsers.

5. Your Rights (for European Residents)

If you reside in Europe, you have the right to:

• Access the personal data we hold about you
• Request corrections or deletions
• Object to or restrict certain processing

These rights can be exercised by contacting us using the information below. Please note that your data may be transferred to countries outside of Europe, including the United States and Canada.

6. Data Retention

We retain your Order/Booking Information for our records unless and until you request its deletion.

7. Changes

We may update this Privacy Policy periodically to reflect changes to our business practices, operational requirements, or legal obligations. Updates will be posted on this page.

8. Contact Us

For questions or concerns regarding this policy or your personal information, you may contact us at: